Welcome to Adsmoola (“Adsmoola”, “Website”, “we”, “our”, or “us”).
This Refund & Cancellation Policy explains the terms governing refunds, cancellations, and rescheduling for products and services purchased from Adsmoola.
By purchasing any product or service from Adsmoola, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.
1. General Policy
We strive to provide high-quality digital products, consulting, marketing services, educational resources, and business solutions.
Due to the nature of our products and services, refund eligibility varies depending on what you have purchased.
Please read this policy carefully before completing your purchase.
2. Digital Products
Digital products include, but are not limited to:
- Ebooks
- Guides
- Templates
- Prompt libraries
- SOPs
- Frameworks
- Worksheets
- Checklists
- Swipe files
- Courses
- Workshops
- Downloadable resources
- Digital tools
- Other downloadable or online educational materials
Because digital products are delivered electronically and cannot be returned once access has been provided, all digital product purchases are generally non-refundable and non-cancellable.
Once a digital product has been delivered, downloaded, accessed, or made available to your account or email, we are unable to revoke access in the same way a physical product can be returned.
Accordingly, refunds are generally not provided for digital products.
Product-Specific Refund Policies
Certain digital products may include a separate refund policy, satisfaction guarantee, or money-back guarantee.
Where such a policy is offered, it will be clearly stated on the respective product page, sales page, checkout page, or landing page.
If a product-specific refund policy differs from this general policy, the product-specific policy shall take precedence for that particular purchase.
3. Consulting Services
Consulting services may include:
- Marketing consultations
- Business consulting
- Growth strategy sessions
- AI consulting
- Website consulting
- CRM consulting
- Automation consulting
- Coaching
- Advisory sessions
- Other professional consulting services
Before the Consultation
If you need to reschedule your consultation, please notify us as early as reasonably possible.
We will make reasonable efforts to accommodate one rescheduling request, subject to availability.
Missed Appointments
If you fail to attend a scheduled consultation without prior notice, the session may be considered completed and may not be eligible for a refund or rescheduling.
After the Consultation
Once a consultation has been delivered, completed, or substantially provided, it is considered fulfilled and is generally non-refundable.
4. Marketing, Business Growth & Professional Services
Our professional services may include:
- Digital marketing
- Paid advertising management
- Business growth consulting
- Website development
- Landing page development
- Funnel development
- CRM implementation
- Marketing automation
- AI implementation
- Strategy development
- Lead generation services
- Other professional or customized services
These services involve planning, research, strategy, labor, expertise, and time.
Accordingly:
- Fees for work already completed are non-refundable.
- Deposits or advance payments may be non-refundable unless otherwise agreed in writing.
- If a project is cancelled after work has commenced, you may be responsible for payment for work completed up to the date of cancellation.
- Any refund, if approved, shall be determined at our sole discretion based on the scope of work completed and the circumstances of the request.
5. Subscription Services
If we offer subscription-based products or services in the future:
- You may cancel future renewals at any time before the next billing cycle.
- Cancellation will prevent future charges but will not automatically entitle you to a refund for amounts already paid.
- Access to subscription benefits may continue until the end of the current billing period unless otherwise stated.
6. Exceptional Refund Requests
Although our general policy may be non-refundable for certain products or services, we understand that exceptional situations may arise.
We may, at our sole discretion, review refund requests on a case-by-case basis, including situations involving:
- Duplicate payments
- Accidental duplicate purchases
- Incorrect billing due to technical errors
- Failure to deliver the purchased product or service due to an issue on our end
- Other exceptional circumstances that we determine warrant consideration
Approval of any exception shall not create an obligation to provide refunds in future cases.
7. Technical Issues
If you experience difficulty accessing a purchased digital product due to a technical issue on our side, please contact us.
We will make reasonable efforts to:
- Restore access
- Provide an alternative download
- Resolve technical issues
- Deliver the purchased product through another reasonable method
Technical support does not automatically qualify a purchase for a refund.
8. Chargebacks
If you have any concerns regarding your purchase, we encourage you to contact us first so we can attempt to resolve the issue.
Initiating an unjustified chargeback after receiving access to digital products or after services have been delivered may result in:
- Suspension of access
- Termination of accounts
- Cancellation of future services
- Submission of evidence to the payment provider in response to the dispute
9. Refund Processing
Where a refund is approved, it will generally be processed using the original payment method whenever reasonably possible.
Processing times may vary depending on your bank, card issuer, payment gateway, or financial institution.
Any payment gateway charges, processing fees, taxes, currency conversion fees, or other non-recoverable transaction costs may be deducted where permitted by applicable law.
10. Changes to This Policy
We reserve the right to modify or update this Refund & Cancellation Policy at any time.
Any changes become effective upon publication on this Website and will apply to future purchases unless otherwise required by law.
11. Contact Us
If you have any questions regarding this Refund & Cancellation Policy, please contact us:
Adsmoola
Faridabad, Haryana, India
Email:
Website: